JPAC’s IT Infrastructure Management Services help your IT department reduce operations and maintenance costs so you can focus on core business. We help improve customer satisfaction levels with assured best service quality and high infrastructure availability. Our emphasis on proactive maintenance ensures maximum uptime. JPAC also has a deep understanding of business criticalities within IT operations, both in planning and execution. Our infrastructure management services include:-
            • Server and storage management
            • Network management
            • Database administration and management
            • Performance management
            • Online product sales & support

With appropriate remote management for 24/7 monitoring and alert/incident handling for maximum availability JPAC understands your business continuity requirement. Efficient data capture is essential for periodic analysis, enabling improvement of capacity utilization at optimal performance levels. Downtime and performance breakdowns have to be minimized with proactive planning and execution. Another imperative is a ready-to-serve support team, with the right infrastructure, domain and application support skills, and the positive attitude and ability to work under pressure.

Using the right skills and processes, JPAC can help manage complex IT infrastructure projects. Reliable service delivery ensures availability and performance of servers, applications, networks, and databases. Among our strengths is a detailed and robust transition methodology.

JPAC Asset & Infrastructure under Managed Security Solution offers a wide range of services which can be combined and customized to your specific needs

   Server Management:-
        • Operating Systems Server administration & Support
               º  Windows Servers - 2000, 2003, NT
               º  NIX Servers - Solaris, HP-UX, AIX, Red Hat, Suse, Ubuntu, Poseidon

        • Web Application Server administration & Support
               º  Weblogic, Websphere, Tomcat, Apache

        • Database Servers administration, Configuration & Support
               º  Oracle and SQL Server

   Software Management:-
        •  Software configuration management, build and release
        •  Software version management
        •  Online software sales & support

   Network  Management:-
        •  Network devices monitoring and Support
        •  Network security monitoring and audit
        •  Remote network and data center operations support

        •  Class –I Remote Network Operations Center with best-in-class highly motivated trained skilled resources
        •  Extensive experience providing consulting-based enterprise application development and maintenance to             global business leaders
        •  In depth process in production, application, and infrastructure support services
        •  Complete life-cycle services, from new application development to operational support

        • Reduced cost of operation
               º  Remote monitoring and management services

        • World class support
               º  Improved end-user satisfaction through higher skill levels
               º  Comprehensive reports and analytics
               º  Infrastructure performance and availability improvement methods

        • Reliable and highly available infrastructure
               º  24/7 monitoring
               º  Real-time monitoring and management with escalations process
               º  Trained skilled resources

        • Single Partner
               º  For application development, support and asset & infrastructure management